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Keeping the Lines of Communication Open

Monday, January 26, 2015
As a working mother of three children, I know how important it is to have a reliable line of communication with health care providers. I have played the phone tag game with my children’s providers. It seems that every time I call the doctor I hear, “Hello, can you hold please?” Then, when I ask to speak to a provider I hear, “I’m sorry, but that person is with a patient right now. Can I have her call you back?” It is extremely frustrating to wait for a ca 
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The Unexpected Outcome of Healthcare Reform

Friday, January 02, 2015
As I contemplate the New Year, I begin to wonder, what is the “Big Aim” for Doctors Care in 2015? It’s not providing a quality clinical experience – we already do that. It’s not helping people gain insurance coverage – we are passionate about doing that. It’s not navigating patients to other services beyond our doors – we do that also. The Big Aim is something we hope to achieve. It’s currently within our sights, but  
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Patient Centered Care = Integrated Focus on the Whole Patient

Friday, November 07, 2014
As Practice Manager at the Doctors Care clinic, I am always trying to find ways to improve the experience of our patients by offering integrated care in one setting. I work with a wonderful staff at Doctors Care. We rely on each other to communicate how best to meet the individual needs of our patients. Our primary goal is to keep our patients well by considering the whole patient and addressing their physical, mental, oral and social health. Doctors Care is able to provide whole pati 
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Doctors Care Stories


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